Privacy Policy

Effective Date: January 2025

Website: https://slotpro.nz (“Website”)

Business Name: SlotPro

Introduction

SlotPro respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, slotpro.nz. By accessing the site, you agree to the terms set out in this policy. If you do not agree, please do not use the site.

We may update this Privacy Policy from time to time. The “Effective Date” above will reflect the most recent changes. Your continued use of the site after changes are posted indicates your acceptance of those changes.

Information We Collect

We may collect the following types of personal information:

• Personal Information: Name, email, phone number, shipping address, billing address, company name (if applicable), and other contact information provided when placing an order, filling out a form, or subscribing to our updates.
• Order and Payment Data: Transaction information related to your purchases. Payment details are processed securely via third-party processors (e.g. PayPal), and we do not store full credit card details on our servers.
• Account Data: Information used to create and manage your account, including login credentials and order history.
• Website Usage Data: IP address, browser type, device details, pages visited, and access times collected through analytics tools and cookies.
• Marketing Preferences: Your communication preferences when you opt in or out of email marketing.

How We Use Your Information

We use the information we collect to:

• Process and fulfill orders and returns
• Respond to your enquiries and provide customer support
• Improve our website, services, and product offerings
• Send order confirmations, shipping updates, and service notifications
• Send promotional emails if you opt in
• Comply with New Zealand legal requirements
• Sharing Your Information

We may share your information with:

• Third-party service providers that support our operations (e.g. courier services, payment processors, email platforms)
• Legal authorities, where required by law
• Marketing partners, only if you’ve given consent
• Analytics and advertising partners (e.g. Google Analytics) to improve user experience (data is anonymised and aggregated)

We do not sell or rent your personal information to third parties.

Cookies & Tracking

We may use cookies, web beacons, tracking pixels, and similar technologies on slotpro.nz to customise your browsing experience and improve site performance. These tools help us understand how users interact with our site, store your preferences, and support features like shopping carts, login sessions, and analytics.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They do not give us access to your computer or personal data unless you voluntarily provide that information.

How We Use Cookies

We use cookies to:

• Ensure our website functions correctly (e.g. cart, checkout, login)
• Analyse how visitors use the website (via tools like Google Analytics)
• Remember user preferences (such as saved items or login sessions)
• Support limited remarketing and advertising where applicable

Types of Cookies We May Use

• Essential Cookies: Required for basic site functionality
• Performance Cookies: Used to analyse site usage and improve user experience
• Functional Cookies: Store user preferences and settings
• Marketing Cookies: Used for advertising and remarketing, if enabled

Managing Cookies

Most web browsers accept cookies by default, but you can adjust your settings to:

• Block all cookies
• Be notified before a cookie is stored
• Delete cookies already stored on your device

Please note: Disabling cookies may impact your experience, particularly with login, shopping cart, and checkout features.

You can manage cookies in your browser settings. By continuing to use this site, you consent to our use of cookies as outlined above.

Security

We take reasonable steps to protect your personal information, including SSL encryption, secure data storage, and limited access protocols. However, no system can guarantee complete security, and you provide information at your own risk.

Your Rights Under New Zealand Law

Under the New Zealand Privacy Act 2020, you have the right to:

• Access the personal information we hold about you
• Request correction of your information
• Withdraw consent for marketing at any time
• Request deletion of your account or data (subject to legal retention requirements)

Children’s Privacy

SlotPro does not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such data, please contact us.

Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices and encourage you to read their policies before providing any personal data.

Do-Not-Track Settings

Some browsers offer a Do-Not-Track (DNT) setting. While we respect your preferences, there is no standard for how websites should respond to these signals, and we currently do not take action in response to DNT signals.

Managing Your Information

You may update your preferences or account information at any time by logging into your SlotPro account or contacting us directly.

To opt out of marketing emails, use the unsubscribe link at the bottom of our emails or contact us directly.

Contact Us

If you have questions about this Privacy Policy or your data, please contact:

[email protected] | 0800 00 28 32